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June 26, 2024
Question

Override Autofill Suggestion

  • June 26, 2024
  • 5 replies
  • 64 views

Hi, I'm new to 1Password and have stumbled into a problem, I hope you can help... I was on a website where I had to type in my mothers name. 1Password picked up on the surname and keeps suggesting me. How can I override this suggestion? Thanks for your help


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5 replies

1P_Dave
1Password Employee
June 26, 2024

Hello @MlSLPS! 👋

I'm sorry that you're seeing the wrong suggestion on a website. To help me better understand the situation I'd like to ask you to take a screenshot of what you're seeing and attach it to your reply:

Make sure that nothing sensitive is visible in the screenshot.

-Dave

MlSLPSAuthor
June 26, 2024

Hi Dave, Thanks for reaching out. Now this is really weird as when I went to take the screenshot it came up with the lock symbol by the 1Password logo which is great and of course the st worked. But I have no idea how that came about. When I first wrote it just presented suggestions and didn’t let me override them. Now with Lock it’s great. How do it set to Lock?
Thanks
MISLPS

1P_Dave
1Password Employee
June 27, 2024

@MlSLPS

Thanks for the reply. Are you referring to the following lock icon:

If you're seeing something else then please post a screenshot and I'll take a look. 🙂

-Dave

MlSLPSAuthor
June 27, 2024

It was but now it seems to have settled with the graphic you’ve posted. If the other graphic reappears I’ll let you know.
Than you.

1P_Dave
1Password Employee
June 28, 2024

Thank you, if it reappears then please post a screenshot and I can help further. 🙂

-Dave