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June 26, 2024
Question

Override Autofill Suggestion

  • June 26, 2024
  • 5 replies
  • 64 views

Hi, I'm new to 1Password and have stumbled into a problem, I hope you can help... I was on a website where I had to type in my mothers name. 1Password picked up on the surname and keeps suggesting me. How can I override this suggestion? Thanks for your help


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5 replies

1P_Dave
1Password Employee
1Password Employee
June 26, 2024

Hello @MlSLPS! 👋

I'm sorry that you're seeing the wrong suggestion on a website. To help me better understand the situation I'd like to ask you to take a screenshot of what you're seeing and attach it to your reply:

Make sure that nothing sensitive is visible in the screenshot.

-Dave

June 26, 2024

Hi Dave, Thanks for reaching out. Now this is really weird as when I went to take the screenshot it came up with the lock symbol by the 1Password logo which is great and of course the st worked. But I have no idea how that came about. When I first wrote it just presented suggestions and didn’t let me override them. Now with Lock it’s great. How do it set to Lock?
Thanks
MISLPS

1P_Dave
1Password Employee
1Password Employee
June 27, 2024

@MlSLPS

Thanks for the reply. Are you referring to the following lock icon:

If you're seeing something else then please post a screenshot and I'll take a look. 🙂

-Dave

June 27, 2024

It was but now it seems to have settled with the graphic you’ve posted. If the other graphic reappears I’ll let you know.
Than you.

1P_Dave
1Password Employee
1Password Employee
June 28, 2024

Thank you, if it reappears then please post a screenshot and I can help further. 🙂

-Dave