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Fairgame
September 19, 2023
Question

Passkey and iCloud Keychain

  • September 19, 2023
  • 7 replies
  • 1388 views

So I updated 1PW today with new easy feature to use passkey on iPad.
I tried Home Depot website.
During the process I was asked to save passkey in iCloud Keychain but not in 1Password.
In addition, the browser does not offer to auto fill username and password.
Good thing is I can still copy and paste username and password from 1PW to the browser to login.
Bad thing, it takes way longer to do then just using auto fill as done previously.
I’ll hold off on using passkeys until the kinks are worked out.
This is still not working.


1Password Version: 8.10.16
Extension Version: Not Provided
OS Version: iOS 16.6.1
Browser: Brave

7 replies

September 19, 2023

I think there is an issue specifically with the Home Depot site and Passkeys on iOS. I was able to successfully sign-in using Safari on macOS using a Passkey.

I have also confirmed that I can successfully use passkeys in iOS Safari on multiple websites (Google, PayPal, and 1Password's passkey test site.) So, it looks like the 1Password extension is working fine.

1P_Dave
1Password Employee
September 19, 2023

Hello @Fairgame! 👋

Saving passkeys in 1Password requires iOS 17 or later. Please update your iPad: Update your iPhone or iPad - Apple Support (CA)

Then, you can use this guide to save a passkey in 1Password: Use 1Password to save logins and sign in to apps and websites on your iPhone and iPad

@Tribruin Are you already running iOS 17 and 1Password for iOS version 8.10.16: How to keep 1Password up to date

-Dave

September 19, 2023

Thanks for this update. I fell into this trap too and created Passkeys in my Keychain rather than 1PW

September 19, 2023

@1P_Dave , you I am running iOS 17 and the latest 1P extension. It is definitely an issue specific to the Home Depot website. I have tested passkeys on other sites via iOS safari and they work fine.

Fairgame
FairgameAuthor
September 21, 2023

Thanks all, I'll get iOS 17.

Fairgame
FairgameAuthor
September 21, 2023

iOS 17 was the reason. With this version I was able to create passkey, save it to 1PW and use it.
Worked on my iOS 17 iPhone, would not work on iOS 16 iPad. After iPad update to iOS 17 everything worked just fine (Brave browser, login to Home Depot and Pay Pal).
While iPad was still iOS 16, I was able to login using username and password, just not passkey.
Thank you for getting this feature.

1P_Dave
1Password Employee
September 26, 2023

@Fairgame

I'm happy to hear that everything is working after updating to iOS 17. 🙂

-Dave