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May 16, 2023
Question

Passkey beta available?

  • May 16, 2023
  • 37 replies
  • 2491 views

I'm using 1Password Nightly on my mac and saw this prompt on a few of my logins to switch to passkeys.

However, I don't see any new behavior in my browser (also using the beta extension) and the information link (https://support.1password.com/save-fill-passkeys/) goes to a 404 page. Is passkey support out yet on beta?


1Password Version: 1Password for Mac 8.10.7 (81007017)
Extension Version: Beta 2.11.0
OS Version: macOS Ventura 13.3.1 (a)
Browser:_ Chrome 113.0.5672.92
Referrer: forum-search:Passkey beta available

37 replies

1Password Employee
June 6, 2023

Hey there,

The notifications won't show up on a production/stable release, only a beta release. We had a little hiccup getting the latest beta out. It should be coming soon. Sorry for the delay!

Ben

JuCos
June 6, 2023

Thank you Ben for your answer!

1Password Employee
June 6, 2023

You're welcome! When it is available it'll look like this in the Watchtower dashboard:

Plus individual items will have a banner like what the OP showed in their screenshot (here).

Ben

June 6, 2023

Just updated to the beta, I see no banners yet and going manually to the "Passkeys available" section in Watchtower shows nothing.

Is there a way to "refresh" the data Watchtower is showing?

June 6, 2023

I'm still confused... Mac Desktop App is now the latest beta and the only thing I see in Watchtower is Overall Password Strength???
I'm starting to doubt my sanity.

June 7, 2023

Same, updated Chrome App to beta, changed to Beta release channel for desktop app, and Watchtower is not showing me any Passkey options for any of my saved logins, though I have quite a few that are listed on the Supported list. I still only see 2FA and the other standard categories

1Password Employee
June 7, 2023

Hey folks,

If you're not seeing results in Watchtower where you're expecting to, we'd love to dig deeper. To facilitate that, I'd like to ask you to create a diagnostics report from your desktop:

Sending Diagnostics Reports

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

Ben

June 7, 2023

@1P_Ben here is the Support ID from my report: [#AJS-66466-958]

1Password Employee
June 7, 2023

@faquick

Thank you for those details! Someone from our team will be evaluating the data you submitted and will respond to you via email as soon as possible.

Ben

ref: AJS-66466-958

June 7, 2023

Hi. Stupid question alert! ;-)

Am I right in saying that I can only create 1Password passkeys with 'beta versions of 1Password in the browser' but I can sign in with passkeys via 1Password on any device?

Kind regards
Richard