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September 18, 2023
Question

Passkey implementation and usage

  • September 18, 2023
  • 14 replies
  • 1503 views

Hello, I wasn't sure where to post this; so, please move this thread to an appropriate place if needed.

After the recent update, I am now experimenting with the passkey function of 1Password. I've read many articles but I still not 100% sure how this works in real life, and where 1Password fits in.

As my first foray into this, I enabled Passkey on one of the websites, using the Windows app of 1Password. I see that it now created a "passkey" entry in the program. I have two issues:

  1. It still left the password / mfa entries alone, both in 1Password and the website. I am assuming that it's now safe to remove the password / mfa? Is this recommended?

  2. I then used my phone to go to the same website, thinking that 1Password somehow will be sync'ing this same passkey to my phone for me to "use". However, I am not sure how this sync'ing is supposed to work. How does the website know that I have this passkey? For instance, when I tried logging in using "Passkey", it says something like "Your device is not registered". Does this mean I have to repeat the same procedure for each device?

I think I understand passkey better as a concept than how it works in real life. I am a bit more concerned about #2 above, as I would not be able to to "copy and paste" the passkey (haha) the same way I would with passwords. This makes sense except that I shudder to think that I need to create a passkey for each device I have.

Any guidance would be much appreciated.


1Password Version: Not Provided
Extension Version: Not Provided
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14 replies

julia_v_1P
1Password Employee
September 27, 2023

@rickapel Thank you so much for the kind words! Your feedback truly brightens my day. 🌞

November 21, 2023

Thought I'd provide an update on this topic now that my phone got an upgrade for Android 14 last night. Nothing changed with respect to the passkey implementation issues -- but more confused in a way.

November 24, 2023

Hey @lodaka, happy to hear you've upgraded to Android 14! Would you be able to share the aspect that was confusing?

November 27, 2023

@ag_audrey Hi there, the thread above kind of explains this. With respect to the problem that I was having initially, i.e. the passkey (created by Windows) for DocuSign not sync'ing with my phone (or unable to use the same passkey when using the phone), based on the discussion with Julia, we kind of "soft" concluded that this may have something to do with Android 13.

After I upgraded to Android 14, I was half expecting for things to work properly (yes magically somehow), but the issue remains the same. Perhaps, 1Password needs to be updated to take advantage of whatever Android 14 provides, but this was the reason for my confusion.