Skip to main content
July 11, 2025
Solved

PassKey in Google Stopped Working

  • July 11, 2025
  • 2 replies
  • 96 views

What can I do to fix Google Passkey. It suddenly seems unable to locate the key even though the key is activated. Where does 1Password store the key in MacOs?

Best answer by 1P_Dave

Hello @crabshell7! 👋

I'm sorry that you're running into trouble with passkeys. Can you tell me a little more about what exactly is going wrong? Have you already saved a passkey for your Google account in 1Password? Or did you save it somewhere else? 

If you haven't yet saved a passkey for your Google account in 1Password then follow these steps: Save and sign in with passkeys in your browser

-Dave

2 replies

AJCxZ0
July 11, 2025

It will help others help you if you describe in some detail what you did, the circumstances in which you did it, what happened when you did it, and how that differed from what you wanted or expected.
If you can show something rather than just tell about it, then do so.

1P_Dave
1P_DaveAnswer
1Password Employee
July 23, 2025

Hello @crabshell7! 👋

I'm sorry that you're running into trouble with passkeys. Can you tell me a little more about what exactly is going wrong? Have you already saved a passkey for your Google account in 1Password? Or did you save it somewhere else? 

If you haven't yet saved a passkey for your Google account in 1Password then follow these steps: Save and sign in with passkeys in your browser

-Dave

July 23, 2025

I recreated the passkey per your instructions and it now works

1P_Dave
1Password Employee
July 24, 2025

I'm happy that saving a new passkey resolved the issue! 🙂

-Dave