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April 18, 2025
Solved

Passkey issues on buddy.works

  • April 18, 2025
  • 2 replies
  • 75 views

Hi,

Recently, buddy.works introduced passkey login.

While 1Password stores the passkey, on buddy.works the passkey is being identified as "Edge on Windows", and at the login screen, 1Password does not show up, and so I can't use the passkey stored in 1Password.

Thanks.

PS: I have the latest 1Password for Windows (8.10.72 (81072027) and Edge extension (8.10.72.27)

Best answer by nicos18

Hello @1P_Dave 

With 1Password for browser 8.10.75.1, I was able to create a passkey on buddy.works.

Thank you.

2 replies

1P_Dave
1Password Employee
May 9, 2025

Hello @nicos18! 👋

I'm sorry that 1Password isn't signing you in using your saved passkey. If you're still running into the issue using the latest version of 1Password in the browser (8.10.74) then I'd like to ask you to create a diagnostics report from 1Password in your browser:

Send a diagnostics report (browser extension)

Attach the diagnostics to an email message addressed to support@1password.com

With your email please include:

  • A link to this thread: https://www.1password.community/discussions/1password/passkey-issues-on-buddy-works/154855
  • Your forum username: Nicos18


You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

-Dave

nicos18AuthorAnswer
May 9, 2025

Hello @1P_Dave 

With 1Password for browser 8.10.75.1, I was able to create a passkey on buddy.works.

Thank you.

1P_Dave
1Password Employee
May 9, 2025

I'm glad that everything is working when using the latest version. Thank you for the update. 

-Dave