Question

Passkey not available in PayPal

Forum|Forum|2 years ago
October 19, 2023
3 replies
235 views

Though PayPal is identified in Watchtower as a Passkey candidate, going to my account in PayPal and attempting to create a Passkey results in the following screenshot. I'm using the most current version of 1Password for macOS and the Safari extension, as well as macOS Sonoma 14.0. Reading the FAQ referenced by the error message states that I should be able to do this with the versions of Safari and macOS I'm using. Any ideas?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

Browser Extension

1P_Dave

1Password Employee

Hello @LarryMcJ! 👋

Thanks for reporting the issue. It looks like that error message appears whether 1Password for Safari is enabled or not so this is likely an issue that needs to be reported to PayPal itself.

According to passkeys.directory, you can setup a passkey for PayPal by using Safari on a iOS device: Passkeys.directory

-Dave

ref: dev/core/core#23798

LarryMcJAuthor

Thanks @1P_Dave. I’ll create it on my iPhone.

steph_giles

1Password Employee

Thanks for getting back to us @LarryMcJ, let us know if there's anything else we can help with at all.

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