Question

Passkeys have ceased working in Firefox

Forum|Forum|1 year ago
September 29, 2024
3 replies
147 views

Passkeys ceased working in the 1Password Android Beta on Firefox. (Only the Google passkey prompts are displayed.)

Downgrading to the non-Beta (8.10.46 [81046023]) and they're working again.

Unfortunately, I don't know exactly what the beta version was, because I'm off it now.

1Password Version: 8.10.46
Extension Version: Not Provided
OS Version: Android 14
Browser: Firefox 130.0.1

Android

1P_Dave

1Password Employee

Hello @Philippe23! 👋

I'm sorry that signing in with a passkey isn't working with the beta version of 1Password on your Android device. If you're willing, can you try the latest version of the beta (8.10.48-17) to see if you encounter the issue there?

If you do then I'd like to ask you to create a diagnostics report from your Android device:

Sending Diagnostics Reports (Android)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

A link to this thread: https://1password.community/discussion/148485/passkeys-have-ceased-working-in-firefox/
Your forum username: Philippe23
Please do not post your diagnostic report to the forum. This is for your privacy and security.

Please send the entire file.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

-Dave

P

Philippe23Author

Seems fixed in latest beta: 1Password for Android 8.10.48 (81048017)

🎉