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tonkku107
June 5, 2023
Question

Passkeys not working on PayPal, Keycloak, and Ebay

  • June 5, 2023
  • 26 replies
  • 5659 views

I started going through some websites and testing the new beta extension as soon as I got the email and came across 2 sites where the passkey creation prompt did not appear.
These were:
- PayPal (got stuck in "finding your security key...")
- An instance of Keycloak

With the extension disabled these show the browser setup flow as expected.


1Password Version: 8.10.7
Extension Version: 2.12.0
OS Version: Linux 6.3.5-arch1-1
Browser:_ Google Chrome Beta 115

26 replies

June 5, 2023

Paypal didn't work for me as well. Same symptom.

prime
June 5, 2023

PayPal and eBay for me.

June 6, 2023

Same issue with firefox

June 7, 2023

eBay works, in Paypal I cannot find the setting to activate passkey on their website

XIII
June 7, 2023

Note that PayPal passkey support was originally limited to the U.S. (and might still not be available in your country):

PayPal passkeys will start rolling out today to customers in the U.S.. PayPal passkeys will become available in additional countries early in 2023, and on additional technology platforms as they add support for passkeys.

Source: PayPal

June 7, 2023

yeah you might be right - I´m in Germany

June 7, 2023

I'm facing the same problema at PayPal and Zoho.

June 7, 2023

Greetings, I'm a USA based user, and I see nothing on eBay or PayPal about passkeys. eBay level 1 support told me today in a chat they are not implemented, and they don't have a date for them. PayPal I have sent a message to support, I'm waiting to hear from them. I think the directory of passkey-enabled sites from 1Password is wrong, maybe that's based on their perception as developers, but it's totally different for retail users.

Goldfinger
June 7, 2023

Ebay - i got mine working. :) :) However, I did have to FIRST remove the existing Fingerprint/Pin login method. (i think this was somehow the same PKC as fido2 method but done directly via windows hello being called by the browser, not using 1P.)
After turning it off. i then logged out and turned it back on, 1P asked to saved the Passkey. all good and working on login.
F-ING fantastic actually !!!!!!!!!!!!

Goldfinger
June 7, 2023

OK, DUMB QUESTION Incoming.... i cannot believe the day has arrived where i ask this...
Can I turn off 2FA /MFA if i am now using a passkey? 🙋‍♂️
I leave it on for 1P itself, but isnt the passkey tied to my devices because 1P is tied to my existing devices. Ie ebay does not have to be concerned about a new device logging in, because its relying on 1P 's trust network of my devices now?
Fascinating, the future is!