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March 17, 2023
Question

Password filling twice

  • March 17, 2023
  • 33 replies
  • 1261 views

When I use the browser extension with the fingerprint activation to unlock, and if there is only one entry for the site in question, the password field fills twice. As far as I can tell, this happens on every site. I don't know if it happens if/when I'm forced to activate the extension by typing my password. Works fine on mobile I think.


1Password Version: 1Password for Mac 8.10.3 (81003012)
Extension Version: Not Provided
OS Version: macOS 11.7.4
Browser:_ Firefox 110.0.1
Referrer: forum-search:https://1password.community/search?Search=password%20enters%20twice

33 replies

March 22, 2023

Hey @rogerl50, it looks like you emailed us about this. We've sent you a response. Let's keep the conversation in the email so that there's no back and forth. Thanks and let us know if you need more help.

ref: LZC-49383-717

May 10, 2023

I have the same problem, is there a solution that can be shared?

1Password Employee
May 10, 2023

Hi @talbet, thanks for reaching out!

Can you confirm if your browser is Firefox and if you're using Universal Autofill to autofill your login details?

Looking forward to hearing from you!

May 10, 2023

Hi @1P_David, yes I am using Firefox and Universal Autofill.

1Password Employee
May 11, 2023

Thanks for confirming, @talbet!

Are you using the latest version of Firefox (Version 113.0) when this occurs? If not, can you update Firefox using the following steps:

  1. Open Firefox.
  2. Click Firefox in the Mac menu bar.
  3. Select "About Firefox".
  4. Let Firefox finish checking for updates, then if available, click to update and relaunch Firefox.

Once fully up to date, can you let us know if you're still able to re-create this behaviour?

May 11, 2023

I can confirm that this is still happening on the latest Firefox (v113). When 1password is unlocked, and I use a hotkey to fill a password, everything works fine.

However, when 1password is locked:
* I use a hotkey to fill a password,
* the unlock screen comes up
* when I unlock 1password the password field is filled twice.

The username and password is filled instantly on unlock, however around a second after the unlock, the password is filled and appended again resulting in a double password.

1Password Employee
May 12, 2023

Thanks for trying that out, @talbet!

I can confirm that this behaviour is due to a known issue that our development team is aware of and investigating. It appears to only occur when using the keyboard shortcut for Universal Autofill to fill a page opened in Firefox while 1Password is locked. I've added you to the list of affected users and apologize for any inconvenience.

Aside from ensuring that 1Password is unlocked before using the keyboard shortcut for Universal Autofill, you can try the following steps as a workaround when 1Password is locked as well:

  1. Navigate to the website you'd like to fill on.
  2. Press Command + Shift + Space to access the Quick Access menu.
  3. Unlock 1Password once prompted, then the Quick Access menu will appear.
  4. Ensure that the correct item is highlighted and press the Return key to autofill the item on the webpage.

Let us know if you have any questions!

ref: dev/core/core#19106

September 7, 2023

Hello, I have this issue daily. Please add me to the list.

Universal autofill is on. MacOS 13.5.1, 1Password 8.10.13 (81013005), Extension 2.14.1, Firefox 117.0.

steph_giles
1Password Employee
September 8, 2023

Hey @npb,

I have added your report, I'm sorry for the disruption.

I hope the workaround above helps in the meantime.

ref: dev/core/core#19106

October 10, 2023

Add me to the list of impacted users. Looking forward to a fix but the workaround works for now.