Passwords deleted from account - urgent help needed

Forum|Forum|1 year ago
June 12, 2025
1 reply
148 views

Yesterday all my passwords were deleted from my account and they are not found in the recently deleted folder. This creates an urgent situation for me, and I hope that someone from the technical team can assist.

I have used 1Password for a while now and am generally very impressed with the product. I hope the team can help me resolve this technical issue.

Please contact me - thank you very much for your help.

1P_SimonH

Community Manager

Hi Former Member,

I see you emailed 1Password Support and that they're working with you. They'll be the right folks to help you with this, so keep the conversation going there and I hope you get a speedy resolution!

A

Anonymous

Thanks very much Simon for yours and team's help on this issue. I will definitely appreciate a speedy resolution. I've explained the situation and my request in the email chain. If a senior member of the team or someone on the technical staff could reach out to me, that would be amazing.

1P_Tommy

1Password Employee

Hey, I see what appears to be conversation with you via support email. Please continue that discussion. I'm going to close this conversation to prevent duplication of efforts.

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