Passwords not showing in browser and apps / iOS

Hello everyone,

If you run into an issue where you don't see any suggestions when filling your login credentials using Password AutoFill on your iPhone then please update to 1Password for iOS version 8.10.54:

• How to keep 1Password up to date

Lock and unlock the main app once the update is complete. If you still see the issue then follow these steps:

1. Open the Settings app on your iPhone.
2. On the Home screen, tap Settings.
3. Tap General > AutoFill & Password.
4. Turn off "AutoFIll Passwords and Passkeys".
5. Restart your iPhone: Restart your iPhone - Apple Support (CA)
6. Follow steps 1-4 again but this time turn "AutoFIll Passwords and Passkeys" back on.
7. Make sure that 1Password is selected on this screen.

If you still see the issue after trying the suggestions in this post then please send an email to support+forum@1Password.com along with a link to this thread so that we can investigate further. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 🙂

-Dave

Updating 1Password to 8.10.54 fixed this issue.

@Kentzo

Thank you for confirming that updating to 8.10.54 resolved the issue for you. 🙂

-Dave

Hi Dave,
still have this problem on iPhone 15 Pro with iOS 18.1.1 and newest 1Password iOS App.
I opened a new ticket.
Regards
HaBiMuc

@HaBiMuc

I'm sorry that you're running into the issue. Make sure that you're using 8.10.54 or later (here's how to check). If you do still see the issue on that version then my colleagues will be able to help further in the ticket you opened.

-Dave