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A
ausernie
May 5, 2024
Question

PayPal and Passkeys

  • May 5, 2024
  • 11 replies
  • 1387 views

I am able to successfully generate a Passkey on the PayPal site and it is being stored in 1P. However, whenever I try to sign in using the Passkey, 1P pops up, I select the option to sign in with the passkey however, it is never successful. I have to revert to password & 2FA (using Authenticator App).

I have deleted the Passkey and regenerated several times, all to no avail.

Any suggestions as to what is going on please?

1Password Version: 8.10.32
Extension Version: 2.22.1
OS Version: macOS Sonoma 14.4.1
Browser: Safari

11 replies

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A
ausernieAuthor
May 22, 2024

@1P_Dave, I was referring to the fact that I am unable to use passkeys when using Firefox. I've been using the 1P extension for years with no issues.

Whilst I have you, I am somewhat concerned that I've had to remove MFA from my PayPal account in order to use passkeys seamlessly.

That's great if I am able to login with my passkey stored in 1P, e.g., when using Safari. However, I don't see any way to completely remove my password from my PayPal account so that the only way I can authn is using a passkey and only a passkey.

Doesn't that introduce a scenario where my PayPal account could be compromised?

BTW, due to these concerns I have reinstated MFA and now have to provide MFA as well as passkey.

To my way of thinking, it sort of defeats one of the primary reasons for moving to passkeys.

I've attached a screenshot of the PayPal prompt I encounter when using Firefox. There's no option to authn using passkeys so I end up using my password. :-(

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