PayPal OTP is not autofilled

Hello @Nusaram! 👋

I'm sorry that you're not seeing 1Password fill your one-time password (OTP) in Paypal.com. I'm not able to reproduce the issue on my end, after I fill my username/password 1Password fills the one-time password automatically.

So that I can better understand the situation can you tell me the following:

1. When you view your Login item for Paypal in 1Password, do you see the one-time password?
2. Are you signing in with a password or a passkey?

I look forward to hearing from you.

-Dave

Hi @1P_Dave,

First, yes, everything is fine with the Login item: On my phone, I've been copying-and-pasting the OTP from it and on my PC, I've been using CTRL+.

But, per your second question, it turns out the issue only occurs when I login with my passkey! Thanks for pointing this out, so at least now I have a way to seamlessly logon. However, I would think that the passkey logon behavior is abnormal.

Thanks for your help!

@Nusaram

Thank you for the reply. 1Password not filling the one-time password on PayPal.com after using your passkey is a known issue and I've added your report to the internal work item for the issue.

Hopefully this can be fixed in the future. I'm sorry for the inconvenience.

-Dave

ref: dev/core/core#24349

Ok, thanks for the update, @1P_Dave!

Thanks again for reporting the issue. I'm sorry for the inconvenience.

-Dave

I have the same problem and would really look forward to a one time password autofill on PayPal, as I use it often and it's very annoying.

@Thomas,

Thank you for writing in. I've added your report to our internal tracker as well.

-Evon