Performance issue with 1Password on the Mac

I have to agree. 1Password has become noticeably slow on my MacBook in recent memory, say the past 6 months. Running on M2 MacBook Air, macOS Sonoma 14.6.1, Safari Version 17.6, 1Password for Mac 8.10.44 (81044034). It is slow to open with Touch ID. It jitters when displaying items in the browser when invoked with ⌘\ . I also will take a look at Apple's new Password app for functionality and operability.

Hello @JHirschi! 👋

I'm sorry that you're running into performance issue when using 1Password for Mac, that definitely isn't right. I'd like to ask you to create a diagnostics report from your Mac:

Sending Diagnostics Reports (Mac)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/148355/performance-issue-with-1password-on-the-mac
• Your forum username: JHirschi
• Please do not post your diagnostic report to the forum. This is for your privacy and security.

Please send the entire file.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

-Dave

Support ticket ID is SKA-11551-261.

@JHirschi

Thank you for posting the Support ID! One of my colleagues will send you a reply as soon as they've finished reviewing the diagnostics report. Please continue the conversation there.

To prevent duplication of efforts, I'll close this thread.

-Dave

ref: SKA-11551-261