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N
netsecguy
February 21, 2025
Question

Personal email suggested instead of saved email address

  • February 21, 2025
  • 1 reply
  • 107 views

I am experiencing an issue where I have a saved record for a website.  When I navigate to that URL the suggested userid is my personal email - not my corporate email which I saved for that website.  Not sure why it won't show me the proper recommendation.  Example:

https://www.yahoo.com/mail

Suggested: bobspersonalemail@yahoo[.]com

Saved record:  Yahoo Mail https://www.yahoo.com/mail userid: bobscorporateemail@company[.]com  password: ABCDEFG123  autofill behavior "only fill on this exact domain.

Nowhere do I have bobspersonalemail saved for anything Yahoo.

Thoughts on how to figure out why this isn't working.  It is only this particular saved record.

Thx!

1 reply

1P_Dave
1P_Dave
1Password Employee
February 24, 2025

Hello @netsecguy! 👋

I'm sorry that you're not seeing correct login credentials on Yahoo.com. Just to clarify, are you seeing the wrong email address in the suggestion itself? Or is the correct email address visible in the suggestion but the wrong one is being filled in the "Username, email, or mobile" field on Yahoo's website: 

The screenshot that I posted above is what the suggestion looks like. Is that what it looks like on your end as well? 

If you save a new login item for Yahoo in 1Password with your corporate login credentials, then does the new login item fill correctly? 

-Dave

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netsecguyAuthor
February 24, 2025

Dave. Thanks for getting back. It is not on the Yahoo site where my issue exists. Rather another URL. That URL asked for a login. The login I saved for that site is not available as an option. Rather only my default personal email I used to get 1Password is offered. 

I have deleted the password record and rebuilt several times. The URL is the exact URL leveraged to login. It seems as if no password is saved for the URL then it offers a default password and this is what I am seeing. It is ignoring the fact there IS a password available for that site. 

Thoughts?

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