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August 10, 2025
Solved

Phone # keyboard problem

  • August 10, 2025
  • 1 reply
  • 61 views

Hi, am on ver 8.11.5 on an S25. When I add a phone number field the number keyboard appears so I can enter the phone number but when I move up to edit the description the keyboard won't move to my alpha numeric kbd making it impossible to edit the default 'phone' entry. Anyone else having that problem? 

Best answer by 1P_Timothy

Hi @AdamD! Thanks for writing in.

From a quick test I can reproduce what you've described and I've gone ahead and reported it to the team. As a workaround you can edit the phone number field heading in your account on 1Password.com, or from another 1Password app. My apologies for any trouble here, and thanks for reporting it.

39608

1 reply

1P_Timothy
Community Manager
August 12, 2025

Hi @AdamD! Thanks for writing in.

From a quick test I can reproduce what you've described and I've gone ahead and reported it to the team. As a workaround you can edit the phone number field heading in your account on 1Password.com, or from another 1Password app. My apologies for any trouble here, and thanks for reporting it.

39608

AdamDAuthor
August 14, 2025

Thanks for that, I take it that this workaround is a temporary solution and that the problem will be debugged in a future release of the android app ?

1P_Timothy
Community Manager
August 14, 2025

Happy to help @AdamD! And yes, that's correct. While I don't have any specifics to share as to when this will be resolved, I have filed a bug report with our team. Editing the item on 1Password.com, or from another 1Password app can serve as an alternative solution in the meantime. 

Let us know if there's anything else we can help with, and thanks again!