Plugin won't sync w/ app.

Hey @JRWest, thanks for reaching out. I'm sorry to hear you're encountering a syncing issue between the 1Password application and 1Password in your browser. To investigate further, I'd like to ask you to gather a diagnostics report and some logs from your device:

• Diagnostics Report (Linux)
• The extension's log

Attach these to an email message addressed to support+linux@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/138080/plugin-wont-sync-w-app#latest
• Your forum username: JRWest

Looking forward to hearing from you!

Ali

I have the same problem, but this time on Brave browser on Fedora. I entered the new logins manually in the web site, but it still doesn't sync even after a restart. Is there a resolution to this or should I also send an email with the diagnostic info?

Hi @Raiver, thanks for reaching out! As investigating this may involve discussing system specifics, could you email in to support+linux@1password.com with a diagnostics report?

• How to send a 1Password diagnostics report - Linux

Make sure to include a link to this forum thread and your forum username in your email so we can connect the dots. Thanks!

@1P_Gem, already done, thanks!

Hi @Raiver, thanks for letting me know! A member of the team will be in touch with you there shortly 😄

ref: VIL-97164-475

Thanks for the lightning fast support. Everything is working now!

If anybody else reads this after a search, the solution was simply to lock and unlock my desktop app which prompted for my 2fa code (I was never prompted for one before this was done). After that, everything got synced.

Hi @Raiver, you're very welcome! Thanks for your kind words, and for taking the time to share the solution here 😄