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September 2, 2026
Question

Popup asking to Update Existing credentials

  • September 2, 2026
  • 3 replies
  • 11 views

Can you please look into this as it is quite annoying.

- I Login using saved 1Password credentials
-1Password POPup says create "New Login/Update Existing"
-If I select "Update Existing" - I subsequently cannot login with these credentials updated by 1Password again.


TEST: Select "New Login".... have a look at what 1Password saves and it saves NEW random Data for the fields


This is a pain as some websites use more fields than username/password... and these other fields do not have a save history like password does.

is this Apple's latest save and generate password APIs passing obfuscated data that 1Password is recognizing as new data?

or is 1Password generating new data to be saved???

 

Using current Firefox with 1Password Extension

Website for reference is [banking]: https://www.stgeorge.com.au/
Web Fields used are:

<input type="text" name="userId" size="19" maxlength="19" value="" id="access-number" tabindex="1" aria-label="Enter your Card or Access Number" oninput="handleCardNumberInput()">

<input type="password" name="securityNumber" size="6" maxlength="6" id="securityNumber" pattern="[0-9]*" tabindex="2" aria-label="Enter your Security number">

<input type="password" name="password" size="12" maxlength="12" id="internet-password" class="internet-password" tabindex="3" aria-label="Enter your Internet Banking Password">

 

Thanks

3 replies

1P_Dave
1Password Employee
1Password Employee
September 25, 2026

Hello ​@Marko-AU! 👋

I’m sorry that you’re being unexpectedly prompted to update your login credentials on stgeorge.com.au. This is a known issue that our development team is tracking and that hopefully can be fixed in a future version of 1Password. 

For now, the best workaround is to dismiss the update prompt. This will prevent your login item from saving incorrect information and subsequently being unable to log you in.

I’m sorry for the inconvenience caused by the issue. 

-Dave

Marko-AUAuthor
September 25, 2026

Thanks ​@1P_Dave

glad it is a known bug

I’m looking forward to the fix.

1P_Dave
1Password Employee
1Password Employee
September 25, 2026

Thanks again for reporting the issue! 

-Dave