Popup error message, "Deauthorize failed" for Safari browser

Question

Logged in to my 1Password account on MacBook Pro Safari browser.
 Updated Secret Key
 Logged out of 1Password
 Logged in to the 1Password app on my iPhone 15 Pro
 Navigated to Settings - Accounts - Trusted Devices and Browsers
 My attempt to deauthorize the Safari browser I was using thru my MacBook Pro failed
 At the bottom of my iPhone an error read, "Deauthorize failed"

I am using Sonoma 17.3.1 on my MacBook Pro, iOS 17.3.1 and 1Password version 8.10.26

1Password Version: 8.10.26
Extension Version: Not Provided
OS Version: macOS Sonoma 17.3.1
Browser: Safari

1P_Dave · Answer

Hello @AbsentMindedAF! 👋I'm sorry that you're seeing an error message when attempting to deauthorize a device using 1Password for iOS. This is a known issue that our developers are investigating and I've shared your report with the team so that they're aware that you're affected. While I'm not able to provide an ETA on when this will be resolved, keep 1Password updated so that you receive the fix as soon as it is released: How to keep 1Password up to dateFor the time being, you can deauthorize devices using the desktop app or 1Password.com. Let me know if you have any questions. -Daveref: dev/core/core#28172

Sign up

1Password employees: Sign in with SSO

Login to the community

1Password employees: Sign in with SSO