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O
obeyladi
April 26, 2026
Question

Possible to retroactively apply a sign up promo?

  • April 26, 2026
  • 1 reply
  • 49 views

I signed up for the annual about 2 months ago but I found out recently that my bank (Navy Federal) has a promo for 50% off. Is it possible to get this applied?

1 reply

1P_Gem
1P_Gem
1Password Employee
April 27, 2026

Hi @obeyladi, welcome to the Community!

This type of question would be best handled by our Billing team. Could send an email to support@1password.com with a link to this thread, and your forum username?

You'll receive a reply with a support ID number. Please post that here so we can connect the dots. Thanks!

    O
    obeyladiAuthor
    April 28, 2026

    Thank you. I've emailed support and my support ID is 587153

    1P_Gem
    1P_Gem
    1Password Employee
    April 29, 2026

    Hi @obeyladi, thanks for letting me know! I can confirm that we've received your email, and a member of the team will send you a reply there as soon as possible.

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