Pressing Option key to reveal hidden passwords stops working after restarting 1Password

Hello @krbr! 👋

Thank you for reporting the issue! I can reproduce the issue as well when using the latest nightly and I've filed an internal work item so that our developers can investigate this further.

-Dave

ref: dev/core/core#22935

Even with the pref set on and checked, the Option key to reveal pw has stopped working for me at least twice recently. Toggling off and on again seems to fix it, at least in the short term. Will the 1P team please look into this and debug the issue?

1Password Version: 1Password for Mac 8.10.9 (81009046)
Extension Version: Not Provided
OS Version: 13.5
Browser: Not Provided

The option key has stopped working. I’ve turned on the option to view the password by presenting option key. It’s not working now. I have to restart 1Password.

1Password Version: 8.10.9
Extension Version: 2.12.0
OS Version: 15.5
Browser: Not Provided

@vishalsheth

Thank you for the report. Our engineers are aware of this issue. I've flagged it for them again to see if we can get it on the short list for bug fixes.

Ben

Update: I just experienced this again. There was no app update. Simply a restart of my mac.

I'm not able to view the password when I select reveal. There's serious issue with 1password. How am I supposed to work? This is the reason 1pw7 was better. I never faced such issue.

@vishalsheth

Toggling "Hold Option to toggle revealed fields" off and back on may well help shake this loose, as mentioned above, so if you haven't tried that already, give it a go.

You can also try pressing ⌘R (Command–R) to show or hide concealed fields. This doesn't have a setting, so should always work.

If you can try both of those to see if they help when you notice that holding ⌥ Option doesn't work, that would be helpful in our research for this.

Hello @zebdro! 👋

I'm sorry that revealing passwords using the option key isn't working sometimes. Our developers are aware of the issue and are investigating. The issue usually occurs when you completely close and then reopen the 1Password for Mac app and, as you mentioned, the following steps will fix things temporarily until the next time that you close and open the app:

1. Open and unlock 1Password for Mac.
2. Click on 1Password next to the  in the menu bar.
3. Click on Settings.
4. Click on Security.
5. Turn off "Hold Option to toggle revealed fields".
6. Turn on "Hold Option to toggle revealed fields".

Hopefully this can be permanently fixed in a future update soon. Thank you for reporting the issue.

-Dave

ref: dev/core/core#22935

I just installed the latest version of 1Password for Mac (8.10.9), and noticed that I can no longer reveal hidden fields by holding down the Option key. I do still see the setting under the Security tab for "Hold Option to toggle revealed fields", and it is checked. Did this feature break in a recent update?

Thanks!

1Password Version: 8.10.9
Extension Version: Not Provided
OS Version: 13.4.1
Browser: Not Provided

Hello @khaaan! 👋

I'm sorry that you're unable to reveal passwords using the option key. Our developers are aware of the issue and are investigating. The issue usually occurs when you completely close and then reopen the 1Password for Mac app and the following steps will fix things temporarily until the next time that you close and open the app:

1. Open and unlock 1Password for Mac.
2. Click on 1Password next to the  in the menu bar.
3. Click on Settings.
4. Click on Security.
5. Turn off "Hold Option to toggle revealed fields".
6. Turn on "Hold Option to toggle revealed fields".

We hope to resolve the issue permanently with a future update to 1Password.

-Dave

ref: dev/core/core#22935