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July 12, 2023
Question

Pressing Option key to reveal hidden passwords stops working after restarting 1Password

  • July 12, 2023
  • 47 replies
  • 977 views

After I fully quit 1Password (using the menu bar icon) en then restarting it again, pressing the Option key to reveal hidden passwords no longer works. If I toggle the option off and on again in the settings, it works again (until the next restart).


1Password Version: 8.10.9/81009012 BETA
Extension Version: Not Provided
OS Version: macOS 13.4.1
Browser: Not Provided

47 replies

Baz
September 1, 2023

I'm finding this bug very frustrating. Hitting option is second nature after all these years of using 1Password and cmd-r is an awkward alterative. I reboot every morning and it's really annoying that the first time I use 1Password in the day to have to fix the option key in settings. I really hope this bug is fixed soon.

September 1, 2023

@Baz I totally agree

@1P_Dave I hope you guys find a fix soon!

1P_Dave
1Password Employee
September 1, 2023

@Baz and @JuliusH

A fix is being tested in the beta version of 1Password for Mac:

We’ve fixed an issue that could prevent the “Hold key to toggle revealed fields” option from working properly after 1Password was closed and reopened.

Once testing is complete the fix will be included in a future update to the stable version as well. Thank you for your patience.

-Dave

1P_Tommy
1Password Employee
September 2, 2023

@bed

I changed your username to remove potentially sensitive information. If you would like to change it further or to something else please let me know. I'd be happy to help. Feel free to email me using support+forum@1password.com any we can discuss any potential changes.

September 11, 2023

Any ETA on this fix being deployed?

GreyM1P
1Password Employee
September 11, 2023

@brendanc

Assuming all goes well with this fix in the Beta and there's no good reason to retract it, it should graduate to the Production version with the next release, which is the usual process. There's no specific date for that, but you can keep an eye on our release notes to see when it goes live:

1Password for Mac Releases

wizard86pz
September 17, 2023

Hello, here a gentle reminder that this issue is still happening on 1Password for Mac 8.10.15 (81015001).

Baz
September 17, 2023

Just to report that the 9/13 release did not fix it for me. I also see that I cannot get the reveal to work at all in the browser extension. Did that use to work?

1P_Dave
1Password Employee
September 18, 2023

@Baz

I also see that I cannot get the reveal to work at all in the browser extension.

You can reveal concealed fields in the browser extension by pressing Control-Option on your keyboard. If that isn't working then please create a new thread in our extension category so that we can investigate further.

-Dave

1P_Dave
1Password Employee
September 18, 2023

Hello everyone,

1Password for Mac version 8.10.16 now includes a fix for the issue that could prevent the “Hold Option to toggle revealed fields” option from working properly after 1Password was closed and reopened.

You can find instructions on how to update here: How to keep 1Password up to date

Thank you all for your patience. 🙂

-Dave