A

Anonymous

Question

Privacy card gets created, but not filled in nor saved in 1Password

Forum|Forum|2 years ago
August 31, 2023
7 replies
294 views

This started some time ago. When I am filling out a form and get prompted to create a new privacy.com card, I choose yes, fill out the info, click "create", but the modal doesn't go away, the form doesn't get filled in, and the card doesn't get saved in 1Password. However the card does get saved in privacy.com so it seems to me like the integration is working, but there's some bug in 1Password.

1Password Version: 8.10.9 (81009046)
Extension Version: 2.14.1 21400102, on STABLE channel
OS Version: macOS 13.4
Browser: Safari

Browser Extension

1Password Employee

My apologies @Jason0

This is a known issue. I'll get your report added to our tracker. I apologize for the trouble.

This affects all browsers. Uninstalling and reinstalling will not help. This is something that would need to be fixed on our side looks like.

ref: dev/core/core#22669

A

Anonymous

Thanks @1P_Tommy I appreciate the update. The integration is SO GOOD, can’t wait for the UX to get back to normal

1Password Employee

Thanks for your understanding @Jason0, I'm sorry for the disruption.

A

Anonymous

Any update on fixing this?

1Password Employee

@shhh

Are you using 2.16 for 1Password in the browser? The release notes for that version show the following.

We’ve fixed an issue where Privacy Cards wouldn’t be properly saved and filled when you created them.

https://releases.1password.com/b5x/stable/#1password-in-the-browser-2.16.0

A

Anonymous

I'm using iPhone app version 8.10.18 and the Safari extension

https://1password.community/discussion/142911/privacy-com-card-bug

I asked this question on the iOS forum and then saw this thread.

1Password Employee

@shhh

I've replied to you over in the other thread, let's continue the conversation there.

-Dave