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A
Anonymous
October 11, 2023
Question

Problem importing 1Password 7 to family account

  • October 11, 2023
  • 3 replies
  • 122 views

I have the 1Password 7 app on a Mac. I was invited to join a family account. I am able to log in to the family account created for me, but the 1Password 7 contents aren't there.

I don't see how to get the 1Password 7 content into 1Password.com online. How do I do that?

Mac OS Ventura 13.4
Safari 16.5
1Password version 7.9.11

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

3 replies

1P_Tommy
1P_Tommy
1Password Employee
October 11, 2023

@artignacio

Apple released macOS Ventura 13.6 recently and I would recommend updating when possible. The patch was for several exploits that had been actively used.

 Apple Support - Keep your Mac up to date

--

This should help with the data movement.

Migrate your existing 1Password data from standalone vaults to a 1Password account

A
Anonymous
October 12, 2023

@1P_Tommy

Thanks. I updated to 13.6. I also noticed this line in the data movement link you provided:

If 1Password doesn't ask you to add your account to the app, open and unlock 1Password for Mac, then choose Account > "Sign in to Account" and enter your account details.

I don't know if this alternate way would've worked on its own, but between the two, I was able to successfully populated the account on the family account.

Many thanks for the help.

1P_Tommy
1P_Tommy
1Password Employee
October 12, 2023

You're most welcome. Please let us know if you have any questions as you move forward.

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