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March 24, 2023
Question

Problem: running 1PW on a Linux Mint machine. Access password only works once after power up

  • March 24, 2023
  • 1 reply
  • 99 views

I am using 1PW on a family plan. I can only access 1PW immediately after a restart of my Linux computer. Any suggestions?


1Password Version: ??
Extension Version: ??
OS Version: Linux Mint
Browser:_ Firefox
Referrer: forum-search:https://1password.community/search?Search=Problem%3A%20%20running%201PW%20on%20a%20Linux%20Mint%20machine.%20Access%20password%20only%20works%20once%20after%20power%20up

1 reply

ag_mike_d
1Password Employee
1Password Employee
March 29, 2023

Hello @GhostDriver2015,

I'm sorry to hear of the troubles you've been encountering with 1Password for Linux.

Could please send some additional details and a attach a diagnostics to an email message addressed to support+forum@1password.com?
* Once you sign in for the first time after a restart and 1Password for Linux is locked, what happens when you attempt to open 1Password again? Are you seeing any error messages?
* Does this occur every time you attempt to open/unlock 1Password, until after a restart?
* Do you see any improvements after uninstalling and reinstalling 1Password for Linux?

Sending Diagnostics Reports (Linux)

With your email please also include:
* A link to this thread: https://1password.community/discussion/139038/problem-running-1pw-on-a-linux-mint-machine-access-password-only-works-once-after-power-up
* Your forum username: GhostDriver2015

You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks!