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July 28, 2023
Question

Problem with 1password 8

  • July 28, 2023
  • 2 replies
  • 169 views

I've tried to update to 1password 8, but it does not seem to work as well as 1password 7. But by installing 1password 8, it appears I've disabled 1password 7. How can I go back to the earlier version?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

2 replies

July 29, 2023

1passwork version: 8
OS Version: 13.4.1 (c)
Browser: Safari

1P_Tommy
1Password Employee
July 29, 2023

@susanbrooks

What troubles are you encountering? I wasn't sure if you installed 1Password for Safari. You'll want to install 1Password in Safari on your Mac for use with 1Password 8. Please open it at least once and follow the directions being sure to allow it access to all sites. We need that permission to perform the following on your behalf.

  • The ability to scan (read) the page HTML to determine if it’s fillable. This also tells us where/when to inject the inline menu.

  • The ability to autofill (write) to the site. While performing an autofill, it effectively changes the HTML. When you submit the autofill, it will allow you to authenticate it properly.

There is no need to add 1Password for Safari to your login items or Dock. It only needs to be opened once for the initial configuration. From then on it can live silently in your Applications folder. 1Password 8 and 1Password for Safari are companion apps.