Question

Problems with Ticket Master password field

Forum|Forum|4 years ago
April 12, 2022
3 replies
146 views

This is happening on both my Mac and Windows 10 with both Chrome and Safari browsers. On the Mac, I'm using 1P7 and on Windows 1P8.

Go to ticketmaster.com and click the SignIn link. If you click on the 1P button in the password field and select the suggestion, it does not paste in the password and you get the error "This field is required.". Oddly enough, if I click on the 1P browser extension button and select auto-fill, it does fill in the password.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided

Browser Extension

A

Anonymous

Hey @ajahn! Thanks for reaching out about this one. We do have an open internal issue regarding this site, and hope to make improvements here in a future update. I'll add your voice in support of the tracked issue.

In the meantime, as you've discovered, you can still fill by using the 'Autofill' button from the browser extension. Sorry for the extra clicks with this one.

I hope this helps! 🙂

ajahnAuthor

Not a problem. Actually, my brother found it. He's new to 1P so I had to show him the other options. :-)

A

Anonymous

@ajahn Thanks for your support of 1Password! Take care 🙂

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