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zondi
zondi
January 5, 2023
Question

QR Code and IAM Identity Center

  • January 5, 2023
  • 13 replies
  • 461 views

On both macOS 13.1 + 1Password v8.9.12 and pop_OS (Ubuntu) + 1Password v8.9.10+ Chrome v109.0.5414.6, 1Password are unable to scan the generated QR code.

Says No QR Code found.

Even taking a screenshot of the QR code to use the One-Time Password option via the installed 1Password app is not possible as the option is missing.

Could you help?

Thanks.

1Password Version: 8.9.12
Extension Version: 2.6.1
OS Version: macOS 13.1
Browser:_ Chrome

13 replies

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AliH1P
AliH1P
1Password Employee
January 13, 2023

Hey @zondi, thanks for your reply.

The QR code that is being generated in your screenshot is for a passkey rather than time-based 2FA and therefore will not work with 1Password or other two-factor authenticators.

I would recommend reaching out to AWS to get further clarification on MFA options and whether you can use an authenticator app.

Let me know if you have any questions or if there's anything else we can help with.

Ali

zondi
zondiAuthor
January 13, 2023

@AliH1P

Will do.

Thank you, Ali, for your time and help.

AliH1P
AliH1P
1Password Employee
January 13, 2023

You're most welcome @zondi, we're always happy to assist.

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