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mrtoner
April 17, 2025
Question

Quick Access Initial Results Are a Hodgepodge

  • April 17, 2025
  • 5 replies
  • 174 views

When I bring up the Quick Access panel, I'm used to seeing suggestions related to the site I'm on. For the last month or so, that initial set of results (no search performed) is 10-12 entries that are seemingly random. At the same time, if I'm on a login form the popup there does have the correct suggestions for the site I'm on — so there will be two different sets of results at the same time.

Did I change a setting for 1Password that I can no longer find?

5 replies

mrtoner
mrtonerAuthor
April 18, 2025

For example:

I'm on iconfinder.com and Quick Access shows a bunch of unrelated logins.

1P_Dave
1Password Employee
1Password Employee
May 5, 2025

Hello @mrtoner! 👋

I'm sorry that you're seeing incorrect suggestions when opening Quick Access. So that I can better understand the situation, can you tell me the following: 

  1. Which browser are you using when you encounter the issue? 
  2. If you open one of the suggested items in the 1Password desktop app, do you see your browser listed as a "Linked App" in that item? 
  3. Which version of 1Password are you using: Find the version numbers for 1Password and your operating system


I look forward to hearing from you.

-Dave

#37118
#36957

mrtoner
mrtonerAuthor
June 18, 2025

Anything new on this, @1P_Dave?

1P_Dave
1Password Employee
1Password Employee
July 3, 2025

@mrtoner 

I'm sorry for the delay in replying. You said that you have Google Chrome linked to multiple logins which doesn't sound right. I recommend that you look through your logins and remove Google Chrome as a linked app. Any login suggestion that has Google Chrome linked to it will always appear in Quick Access when Chrome is open.

Once you've removed all of the Google Chrome entries from your items, do you now see the correct suggestions? 

-Dave