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nicos18
May 25, 2025
Question

Re: Unable to sign into Yahoo using a passkey

  • May 25, 2025
  • 1 reply
  • 143 views

Sorry to resume this post after 2 years, but the situation isn't changed.

Creating a passkey on both desktop and mobile is impossible, as Yahoo shows an error of something happened.

1 reply

1P_Dave
1P_Dave
1Password Employee
May 27, 2025

Hello @nicos18! 👋

I'm sorry that you're running into trouble when trying to save a passkey for your Yahoo account. I've split your post into a new thread since the other thread was old and likely isn't relevant anymore.

As a start, can you tell me the following: 

  1. Do you have a Yahoo.com account? Or an account for another region like .CA? 
  2. On the desktop, which browser are you using? 
  3. Can you post a screenshot of the exact error message that you see? 


I look forward to hearing from you.

-Dave

N
nicos18Author
May 31, 2025

Hello @1P_Dave 

  1. I have a yahoo.com account
  2. On the desktop, I'm using Microsoft Edge, but the issue occurs also on Android
  3. Here is the screenshot of the error.

Thank you

 

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