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November 16, 2023
Question

Received from the native core (Chrome on Ubuntu)

  • November 16, 2023
  • 1 reply
  • 599 views

The 1Pass Chrome extension won't connect to the desktop 1Pass app on Ubuntu. Both Chrome and 1Pass are installed as a native package and not via Snap or Flatpak.

Here is what I get from the Chrome extension:


Uncaught (in promise) Error: Could not establish connection. Receiving end does not exist.
at m (background.js:2:9045)
Timeout waiting for response to <NmRequestAccounts> from native core <4003048128>
Looking for desktop app com.1password.1password
Sending <NmRequestAccounts> message to native core <3008650455>
Received <BrowserVerificationFailed> from the native core

Here is what I get from the desktop's BrowserSupport logs:


INFO 2023-11-16T14:51:17.140 main(ThreadId(1)) [1P:native-messaging/op-browser-support/src/main.rs:237] Starting 1Password-BrowserSupport 8.10.20 production build no. 81020036.
INFO 2023-11-16T14:51:17.147 main(ThreadId(1)) [1P:native-messaging/op-browser-support/src/browser_verification/linux.rs:44] Verifying browser "/opt/google/chrome/chrome"
WARN 2023-11-16T14:51:17.147 main(ThreadId(1)) [1P:foundation/op-sys-info/src/process_information/linux.rs:287] binary permission verification failed for /opt/google/chrome
ERROR 2023-11-16T14:51:17.202 main(ThreadId(1)) [1P:native-messaging/op-browser-support/src/main.rs:269] Browser support error: BrowserProcessVerification(BinaryPermissions), happened in: native-messagi
ng/op-browser-support/src/browser_verification/linux.rs:53
Additional error context: Failed to verify browser permissions


1Password Version: 8.10.20
Extension Version: 2.17.2
OS Version: Ubuntu 22.04.03 LTS
Browser: Chrome Version 119.0.6045.159 (Official Build) (64

1 reply

1Password Employee
November 20, 2023

Hi @particledecay,

Thanks for bringing this to our attention. This is an interesting issue and I would love to investigate into this issue further.

Could you send an email to support+linux@1Password.com?

With your email please include:

We'll look forward to hearing from you.

Franky