Recover lost one-time-password

Hey @tylercal! Sorry about the issue with 2FA for your TikTok login. Just to check, do you have multiple TikTok logins? Have you signed in to 1Password.com and looked for your login there?

We haven't had reports of any related issues with 2FA or TikTok logins. I'm wondering if things didn't save correctly. If they weren't, there won't be a way to retrieve the OTP. However, I do recommend checking your vaults thoroughly in your account at 1Password.com to make sure. Your account at 1Password.com will have your most up to date information.

That’s too bad. Yes, unfortunately I checked every vault, every instance, and every login entry (there as multiple), but none have a saved OTP.

@tylercal

If you are using a membership it might be worth checking previous versions. It could be a long shot, but it never hurts to check. 👀 💾 View and restore previous versions of items

You might think I am silly, but I alway screenshot the setup code and include that as an attachment in 1Password. That way if I ever need to setup a second device I can. I started doing this years ago when I needed to add the same code generator to a relatives phone. It has stuck with me to this day.

Yeah, I used to do the screenshot too, but 1p had gotten so reliable, I stopped. I did also go through all the history of the TikTok items to no avail, but I’ll take a second look.

I went back through and found it in the deleted items! I guess I had scanned the OTP into an account we're no longer managing. Thankfully all this happened in the last month and it was still there. Thanks for the nudge @1P_Tommy!!

Thanks for letting us know the good news, @tylercal .

I will share it with Tommy as well.

Let us know if you have any other questions.