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1P_Danny
1Password Employee
April 22, 2024
Question

🔓 Recovery Codes for Individuals (Beta)

  • April 22, 2024
  • 12 replies
  • 1561 views

🔓 Recovery Codes for Individuals (Beta)

👋 Hey everyone, we're excited to announce that customers on Individual plans can now create and use a recovery code to regain access to their 1Password account should they get locked out. Using a recovery code allows customers to self-recover their accounts in case they forget their account password or lose their Secret Key/trusted devices.

Create a Recovery Code ##

To create a recovery code, download the latest 1Password app (Beta) on iOS, Android, macOS, Windows, or Linux. Sign in and select your account in the Manage Accounts menu. From there, select the account you would like to set up a recovery code for. Next, go to Sign-In & Recovery and select Set up recovery code to begin creating your recovery code. Once created, make sure to store the code in a safe and accessible place outside of this account.

Use a Recovery Code ##

You can use your recovery code on 1Password.com to regain access to your account if you are ever locked out. To recover your account, go to the https://my.1password.com/signin and select Having Trouble Signing In? -> Use Recovery Code to get started.

Notes

  • Recovering your account will result in a new password and secret key, and will require you to sign back in to 1Password on existing trusted devices
  • You'll need to have access to the email address associated with your 1Password account for account recovery
  • Your recovery code is reusable and will remain valid after it’s used
  • Make sure to store your recovery code in in a safe and accessible place outside of the account it was created for

And that's it! Create and save your recovery code to never lose access to your 1Password account. And while you're at it, let us know what you think about this new feature 🙌

12 replies

1P_Danny
1P_DannyAuthor
1Password Employee
May 22, 2024

👋 Hey everyone, there have been some questions and discussions about extending this feature to Family accounts. I'm happy to share that we've done that - now in Beta! Check out recovery codes for Family accounts https://1password.community/discussion/145903/

1P_Tommy
1Password Employee
May 22, 2024

@jwilleke

I wanted to call out the new family beta offering to you. :)