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December 18, 2023
Question

Recovery Key option?

  • December 18, 2023
  • 3 replies
  • 199 views

Hi,
I trying to simply create some recovery keys and following https://support.1password.com/passkeys/#save-a-recovery-codepost where it says there should be an 'Authentication' link under my name, but unless I'm blind I don't see such. Any pointers? thx!

All I see:


1Password Version: 8.10
Extension Version: 2.18.1
OS Version: Win 11
Browser: Brave

3 replies

1P_Dave
1Password Employee
December 18, 2023

Hello @dragerz! 👋

Thank you for the question! Recovery codes are available to customers who join our passkey unlock beta and create a new individual account. They are not available in regular accounts that are secured using an account password and Secret Key or SSO.

Are you using a new passkey unlock account? If you're using an existing account secured by an account password and Secret Key then you can download and save your Emergency Kit instead.

-Dave

December 19, 2023

ok, thx for the reply. Was considering backing them up before I tested but now know you need me to have a discreet acct. That's cool, I'll wait for GA, no problem.

1P_Dave
1Password Employee
December 19, 2023

@dragerz

We hope to share more about adding passkeys to existing accounts in the future. 🙂

-Dave