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yuanxun2000
October 23, 2025
Question

Refresh on iOS App

  • October 23, 2025
  • 5 replies
  • 106 views

It seems like the iOS app doesn’t refresh as fast as Windows version and there’s no refresh method in iOS app. I have to quit the app on background and reenter to get the latest passwords. I would really appreciate it if this issue could be solved. Thanks a lot. 

5 replies

1P_Dave
1Password Employee
1P_Dave
1Password Employee
October 23, 2025

Hello @yuanxun2000! 👋

I'm sorry that you're seeing a delay when using 1Password for iOS. 1Password should show the latest updates almost immediately and if that doesn't happen then it means that something is going wrong. Can you tell me the following: 

  1. If you manually lock and unlock the app by tapping on the account selector in the upper right corner and then tapping Lock then do you see the updates appear?
  2. What version of 1Password for iOS are you using: Find the version numbers for 1Password and your operating system
  3. When you don't see the update in the 1Password for iOS app, do you see it when you log in to your 1Password account on 1Password.com (in the browser, not the app)


I look forward to hearing from you.

-Dave

Y
yuanxun2000Author
October 23, 2025

Hi@1P_Dave , thanks for your fast response! Yes I do see the latest content when I manually lock and unlock the app. Is it possible to have a refresh option so that I don’t have to do this manually? Thanks. 

1P_Dave
1Password Employee
1P_Dave
1Password Employee
October 29, 2025

@yuanxun2000 

Thank you for posting the Support ID! One of my colleagues will review your diagnostics report and get back to you via email as soon as possible. Please continue the conversation there. 

-Dave

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