Question

Reinstate Family Member

Forum|Forum|3 hours ago
July 3, 2026
1 reply
6 views

I am the organizer for my family. In trying to diagnose a problem with the account of one of my family members, I removed them from the family account. When I tried to add them back by sending an invitation, I receive an error message that states, “A member with this email address already exists.”

Any suggestion about how to add this family member back?

Trevor_1P

1Password Employee

Hi @paddster7,

To confirm, did you fully remove them, or suspend them? If you fully removed them, I’d like to have the team take a look at things on our end. To do so, could you send an email message addressed to support@1password.com?

With your email please include:

- A link to this thread: http://https://www.1password.community/1password-at-home-31/reinstate-family-member-25004

- Your forum username: paddster7

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thank you!

paddster7Author

I fully removed them. The ticket number 657447.

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