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January 19, 2022
Question

Rejected by server 104

  • January 19, 2022
  • 3 replies
  • 331 views

I have updated one of my passwords and set up 2FA. It is now showing

Rejected by Server
104

This is on a mac. I also have virtually no spare memory on my mac (a whole other tech issue), so I wonder if it is related to that.


1Password Version: 7.9.2
Extension Version: 4.7.5.90
OS Version: macOS 10.14
Referrer: forum-search:https://1password.community/search?Search=Rejected%20by%20server%20104

3 replies

1P_Tommy
1Password Employee
January 19, 2022

@sfghsrg

I'd like to ask you to create a diagnostics report from your device so we can look at things in more detail:

Sending Diagnostics Reports

Attach the diagnostics to an email message addressed to support+forum@1password.com.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

January 20, 2022

Thanks @1P_Tommy. My support ID number is [#ULU-83838-662].

1P_Dave
1Password Employee
January 23, 2022

@sfghsrg Thank you for the support ID! I see that my colleague has responded and that we're waiting on your reply. Please continue the discussion over email. I'm closing this thread to prevent duplication of effort. :)

ref: ULU-83838-662