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November 11, 2021
Question

Remove "Get 50% off for 3 years" ad

  • November 11, 2021
  • 10 replies
  • 1438 views

Recently, within the app (version 7.9.1), I notice there's an ad at the bottom of the sidebar advising me to "Get 50% off for 3 years."

I already paid for a license. If I want to buy a subscription, I'll do that through your website.

No thanks. I'm really pissed off that I'm seeing this in an app that I paid good money for.

How do I remove this in-app advertisement?


1Password Version: 7.0.1
Extension Version: Not Provided
OS Version: macOS 11.6.1

10 replies

Jack_P_1P
1Password Employee
1Password Employee
November 11, 2021

Hi @aconachey:

Thanks for reaching out about this. We're absolutely excited about how 1Password 8 works with a 1Password membership, and we decided that 1Password 8 would be membership only (For more specifics on this, here's a post by our founder Dave Teare) and wanted to make sure customers were ready when it launches.

We collected very little information about our buyers of a 1Password license at the time of purchase. Combined with the fact that we don't collect telemetry from the 1Password app itself, there are very few options for notifying license users of 1Password 7 that memberships were the way forward, while ensuring it was something they would definitely see.

With that in mind however, I can completely understand why it's frustrating seeing this notification. 1Password for Mac 7.9.2, currently in beta, adds the ability for you to dismiss the notification.

Jack

November 27, 2021

I don't like seeing this either. Not happy!!!!!!!

ajahn
November 28, 2021

I have to agree. I signed up for a Family membership and got the 50% discount. So, I already have it, so can we get rid of the ad? :-)

November 28, 2021

Please remove this its annoying to say the least.

I purchased a license for 1Password for Mac and wouldn't expect to see it and if I was expecting it I'd have expected some way to remove it.

Not happy.

1Password Employee
November 30, 2021

@ajahn

Once you've removed all standalone vaults the message will disappear.

Ben

1Password Employee
November 30, 2021

Hi folks,

In the beta we've added the following:

Added a dismiss button to the migration offer and a way to bring it back via Help menu. {#5562}

This will be available in the next stable release.

Ben

December 1, 2021

I suggest next time they have this idea to put in the dismiss button in the beginning.

1pass sure knows how to waste screen real estate.

December 2, 2021

Thank you for the feedback @harczuk :+1: :)

ajahn
December 4, 2021

I just noticed that the ad is no longer in the app.

December 6, 2021

Thank you for the update :+1: :)