Skip to main content
March 1, 2022
Question

S22 Ultra from S21+: 7.9.2: Doesn't seem to find the applications that were linked to items

  • March 1, 2022
  • 3 replies
  • 234 views

I have to search on the phone for all the credentials. I moved from the S21+ to S22 Ultra using SmartSwitch.

Ideas?


1Password Version: 7.9.2-BETA
Extension Version: N/A
OS Version: Android 12/OneUI 4.1

3 replies

1P_Timothy
Community Manager
March 4, 2022

Hello @lrosenman thanks for your question. I believe we resolved this issue in an email conversation.

For others who may be running into the same issue, you can try uninstalling 1Password, re-installing from Google Play then enabling Autofill previews from Settings > Autofill. Make sure you can sign in to 1Password on another device and have your account credentials handy before uninstalling.

Let us know if there's anything else we can help with!

March 5, 2022

We did solve this. As I said in the e-mail, I may have missed setting the use preview setting to on for the autofill, but it's working great now :)

March 7, 2022

Thanks for updating us here, @lrosenman. I'm glad you got it sorted out!