Safari Extension Hangs When Unlocking

Question

I'm not entirely sure when it started (maybe with the Safari 26 update?) but the 1Password extension currently hangs Safari with a spinning beach ball for a good minute or so every time I unlock it (it also doesn't automatically unlock when I unlock the app, I have to click the 1P icon in the Safari toolbar first). The problem goes away for a little while (maybe for one or two unlocks) if I either restart the browser or disable/reenable the 1Password extension. This is starting to drive me crazy! Has anyone else experienced anything like this?

1P_Dave · Answer

Hello @ssgelm! 👋Thank you for reaching out. It's definitely not normal to see a spinner for a minute when unlocking 1Password for Safari. The next time that you see the issue, I'd like to ask you to create and share a 1Password diagnostics report from 1Password in your browser:Send a diagnostics report (browser extension)Attach the diagnostics to an email message addressed to support@1password.comWith your email please include:A link to this thread: https://www.1password.community/discussions/1password/safari-extension-hangs-when-unlocking/167678Your forum username: ssgelmYou should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!-Dave

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