Safari Extension is blank 1PW v8.10.3 delete reinstall does nothing. Chrome is fine

And now after 4 hours of frustration it is suddenly working! Let's hope it sticks

@dmorency

You indicated 12.5.1. I would recommend updating to 12.6.4 when possible. It may help improve your state of play.

Thanks

@dmorency - Thanks for the continued engagement 🙂. Are you still seeing issues with 1Password for Safari and the 1Password app's communication? Let us know and we'll be happy to assist further!

I am still having issues - on my other computer Safari 15.6.1 and Monterey 12.6 the 1P icon that appears within the site login boxes does nothing. It will allow me to unlock 1P, but then nothing after. I have to open 1P from the toolbar and use autofill. I cannot update logins, create new logins directly from websites. Any suggestions?

Hey @dmorency,

I'm sorry for the ongoing trouble.

I think it would be useful if we could take a closer look at some logs and what may be going wrong.

I'd like to ask you to send over a console log from your browser as well as a diagnostics report:

• Save a console log for 1Password in your browser
• How to send a 1Password diagnostics report

Please attach the reports to an email message addressed to support+forum@1password.com with a link to this thread.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thank you!