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November 10, 2023
Question

Safari extension is slow

  • November 10, 2023
  • 1 reply
  • 225 views

The safari extension is slow to sign in, slow to suggest passwords. Just slow. Not a problem in Chrome. MacBook Air intel i3.


1Password Version: 8.10.18 (81018040)
Extension Version: 2.16.0
OS Version: Sonoma 14.0
Browser: Safari

1 reply

steph_giles
1Password Employee
November 15, 2023

Hey @gbez,

I'm sorry for the performance issues you are seeing with 1Password for Safari. I think it would be useful if we could take a closer look at some logs and what may be going wrong.

I'd like to ask you to send over a console log from your browser as well as a diagnostics report:

Please attach the reports to an email message addressed to support+forum@1password.com with a link to this thread.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!