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December 20, 2024
Question

Safari extension not work

  • December 20, 2024
  • 1 reply
  • 78 views

From last update the extension in safari suggest me the autofill but when i tap with my finger not work.


1Password Version: 8.10.56
Extension Version: 8.10.56.28
OS Version: 18.2
Browser: Not Provided

1 reply

1P_Dave
1Password Employee
January 6, 2025

Hello @dpMXgjeqhwbAq! 👋

I'm sorry that 1Password for Safari isn't working properly. Please try the following steps:

  1. Fully close Safari on iOS.
  2. Fully close 1Password on iOS.
  3. Open and unlock the main 1Password app from your home screen.
  4. Open Safari.

Then try to fill a password again: Get to know 1Password for Safari on your iPhone or iPad

If that doesn't work then are you able to post a screenshot of what you see? Make sure that nothing sensitive is visible in the screenshot.

-Dave