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V
vidario
October 29, 2023
Question

Safari "Oops, something went wrong while loading" on Ios 17.2 beta

  • October 29, 2023
  • 2 replies
  • 420 views

For a few days now the 1password extension no longer works in safari on my iphone 12 pro with ios 17.2. When I try to open the extension from safari the message 'Oops, something went wrong while loading' appears. What can I check?
Thank you!

1Password Version: 8.10.18
Extension Version: Not Provided
OS Version: ios 17.2 (21C5029g)
Browser: Safari

2 replies

A
Anonymous
October 30, 2023

I am having the same issue. I am using an iPhone 15 Pro Max. Same browser, iOS version and 1Password version.

1P_Dave
1P_Dave
1Password Employee
October 30, 2023

Hello @vidario and @RGatzke41! 👋

Thank you for reporting the issue. This is an issue in both of the latest macOS and iOS beta and the webkit team has identified and fixed this problem in Safari for a future release.

Please keep iOS updated, hopefully the fix is released in a future iOS beta update soon.

For the time being, the following steps should help get things working again: Clear your cache on iPhone – Apple Support

-Dave

ref: dev/core/core#25725

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