Safe data is not updated

Hello @Spn13! 👋

I'm sorry that you're not seeing your items on all of your devices and browsers right away. 1Password is designed to keep your items instantly updated across all of your items so it sounds like something is going wrong that we'll need to investigate further.

You can force a sync by locking and then unlocking 1Password.

In this case, the data on 1Password.com is updated immediately.

Is the item always immediately updated on 1Password.com regardless of whether you edit the item using 1Password for iOS, 1Password for Mac, or 1Password in the browser?

I look forward to hearing from you.

-Dave

Conducted experiments, below are the results. First it says in which application the changes are being made, then whether these changes are applied automatically (+) or not (-).

1Password Mac: iPhone (+), 1passwod.com (+), Safari (-), Edge (+)
iPhone: 1Password Mac (-), 1passwod.com (+), Safari (-), Edge (+)
1passwod.com: iPhone (+), 1Password Mac (-), Safari (-), Edge (+)

@Spn13

Thank you for the posting the results of your testing. Let's start by focusing on the middle test where changes made on your iPhone made it to 1Password.com but not the 1Password for Mac app or 1Password in Safari. I'd like to ask you to create a diagnostics report from your Mac:

Sending Diagnostics Reports (Mac)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/comment/696484/#Comment_696484
• Your forum username: Spn13
• Please do not post your diagnostic report to the forum. This is for your privacy and security.

Please send the entire file.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

-Dave

So far I haven't been able to reproduce the problem. Magically, everything syncs instantly.
Does it make sense to submit a report or try to reproduce the problem further?

@Spn13

If everything's working as expected, and you can see all your items on all your devices, then you likely don't need to take any further action. However, if you run into any trouble syncing again, then sending those diagnostics reports will be very useful for us to be able to advise you on what to do.

Thank you. I'll be watching.

Thank you, we'll keep an eye out for any future messages from you in case you do run into the issue again.

-Dave