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4 replies

January 10, 2025

it happens to me too and has been happening for a while. yet on my mac laptop. the update existing password pop-up windows appears but when i click 'save' nothing happens. the pop-up never goes away and the password doesn't update. it happens on every website. and, like i said, has been happening for well over a year.

1P_Dave
1Password Employee
January 13, 2025

Hello @yrstruly! 👋

I'm sorry that you're running into an issue where the "Save login" prompt doesn't appear. Can you tell me the following:

  1. Which version of 1Password in the browser are you using: How to keep 1Password up to date in your browser
  2. Which browser are you using?

-Dave

ref: dev/core/core#29523
ref: dev/core/core#27872

January 13, 2025

hi. i'm using 8.10.56.28 on safari.

i heard back from support via email that this is a known issue that will be addressed in the next stable update.

1P_Dave
1Password Employee
January 14, 2025

@yrstruly

I'm happy that the team was able to identify the issue. Since you're in contact with my colleagues over email, I'll close this thread to avoid duplication of efforts.

-Dave

ref: DJD-18161-958
ref: dev/core/core#32417