Saving of Passkeys Not Available on MacOS Sequoia 15.0.1

@rwalters63

I'm sorry that you're seeing a system prompt when you try to save a password in 1Password. So that I can investigate this further, I'd like to ask you to create a diagnostics report from 1Password in your browser:

Sending Diagnostics Reports (browser extension)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/comment/721597/#Comment_721597
• Your forum username: rwalters63
• The address of the website where you're running into the issue.
• A screenshot of what you see on your screen.

You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

-Dave

Cutting into this thread a bit, as it seems to confirm one of my biggest frustrations (partially because it doesn't seem well documented). For website passkeys, is Touch/FaceID really not supported, only the QR codes? I really hate having to dig up my phone for this, especially for a site I might be logging into multiple times a day. My work has gone passwordless and I've moved my passkey to Apple Passwords, as it was just too annoying to use 1P for this. I've hesitated from enabling passkeys on other sites until I either figure this out with 1P or 1P supports this. Am I missing something or if not, is this a priority feature?

@wutsmypass

I'm sorry that you're running into trouble with passkeys. For websites, you can use 1Password in the browser to save and sign in with passkeys rather than scanning a QR code using your phone:

1. Install 1Password in the browser: Download 1Password for Your Browser
2. Save and sign in with passkeys in your browser

If you run into an issue then can you tell me if you're trying to save or sign in with a passkey, which browser you're using, and which website that you ran into the issue on?

-Dave

Hi Dave,
I'm trying to sign in with a passkey on Safari on Mac 15.1.1 and 1P on Mac 8.10.54, and I am using the 1P Safari extension as well. The two sites I've tried with passkeys are PayPal and Google and both kept popping up a QR code during site login. I can sometimes close the QR popup and continue logging in, but it's usually a struggle with the QR constantly popping up and/or the 1P passkey button never works.

@wutsmypass

Thank you for the response. Do you already have a passkey saved in 1Password for those websites? You mentioned earlier that you have passkeys saved in another password manager. If 1Password doesn't have any passkeys saved for a website then it will fallback to the system prompt so that you can use another password manager or a security key.

If you do have passkeys saved for those websites in 1Password then can you check the following:

1. Open your browser.
2. Right-click on the 1Password icon in your browser's toolbar and click Settings.
3. Click Autofill & save.
4. Make sure that "Offer to save and sign in with passkeys" is turned on.

I look forward to hearing from you.

-Dave

I don't have a passkey for those specific sites in iCloud, only 1P. I do have my work in iCloud, but not 1P. I also doublechecked those settings and everything is pretty much enabled. I don't generally have issues autofilling "regular" 2-factor on PayPal or Google or regular passwords on most other sites.

@wutsmypass

Thanks for checking that setting. So that I can investigate this further, I'd like to ask you to reproduce the issue one more time and I'd like to ask you to create a diagnostics report from 1Password in your browser:

Sending Diagnostics Reports (browser extension)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/comment/721998/#Comment_721998
• Your forum username: wutsmypass

You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

-Dave

support ticket ID is CFY-52252-689.

@wutsmypass

Thank you for posting the Support ID, I see that my colleague has reviewed your diagnostics report and sent you a reply via email. Please continue the conversation there.

-Dave

ref: CFY-52252-689
ref: dev/core/core#31888

Having the same issue. This just does not work in Sequoia. I've disabled "AutoFill Passwords and Passkeys" in System Settings, I've made 1password the default password manager for 2 different browsers, and I get this every single time: