Search function iOS

Hi @stirer, thanks for reaching out!

I'm sorry that you're experiencing trouble when trying to search using 1Password for iOS. Can you tell me a bit more about the steps you're currently taking when trying to search? Are you unable to search for and locate a particular item, or is the search functionality completely unresponsive?

Once I have more details, I'll be able to best assist you moving forward.

I look forward to hearing from you!

-David

Hi David. When I open the iOS app and type in the search bar, the item does not pop up to the top. I have to list alphabetically and hunt for it. Not sure when this problem began but it is recent. It is happening on the iPhone and iPad. App and iOS are up to date. Thanks

@stirer

Thanks for sharing those details! I'm unable to reproduce this on my end, so can you create a screen recording of the behaviour and send it over to us, along with a diagnostics report from the 1Password for iOS app?

• How to send a 1Password diagnostics report - 1Password for iOS
• Record the screen on your iPhone, iPad, or iPod touch

Be sure to mask or remove any sensitive information, but please include the full screen in the video.

Please attach the files to an email message addressed to support+forum@1password.com with a link to this thread. After sending the email, you’ll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I’ll be able to locate your message and make sure it’s gotten to the right place.

I look forward to hearing from you!

-David

I will do that. Where do I send it?

Never mind. I saw the info. Thanks

How do I set up a link to this thread?

Hello, @stirer. Here's the link to this thread that you can include in the email:

• https://1password.community/discussion/146506

-Evon

Email sent. Thanks

Your support ticket ID is HSZ-86997-145

One more quirk. When I try to open 1Password, it quits. It does open on the second attempt