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A
Anonymous
April 7, 2026
Question

Selected collection resets to Account level (1P 8.12.8 for iOS)

  • April 7, 2026
  • 5 replies
  • 299 views

Hi, I’m experiencing a bug where the collection in the main app view (not the Autofill selection, that’s a separate bug) resets to Account level when returning to the app under some circumstances.

It started in one of the recent updates, not sure which one. Currently I’m on 1Password 8.12.8 on two different iPhones. Re-installing the 1Password app did not solve it. I’m only logged in to one account, with no shared vaults. The security settings are set to “Strict”.

    5 replies

    1P_Gem
    1P_Gem
    1Password Employee
    April 7, 2026

    Hi Former Member​, thanks for taking the time to report this.

    I understand that since a recent update, the selected collection resets back to the account level when returning to 1Password for iOS under some circumstances.

    Would you be able to give us any more detail on the circumstances that can cause it to reset, such as any steps you were taking at the time, so we can try to reproduce it on our end?

    A
    Anonymous
    April 7, 2026

    @1P_Gem The bug happens if I leave 1Password and return maybe 5–10 minutes later.

    I found a case where it does NOT happen: I leave 1Password, lock my iPhone, unlock iPhone and immediately return to 1Password. The selected collection is then preserved. So maybe the bug has something to do with 1Password being ejected from RAM.

    Additional info: my two iPhones are running iOS 26.4 and iOS 18.7.7, respectively.

    1P_Gem
    1P_Gem
    1Password Employee
    April 7, 2026

    Hi Former Member​, thanks for these details!

    I'd like to have my colleagues take a closer look at this. Could you to reproduce the issue on one of your devices, and then create and share a 1Password diagnostics report:

    Send a diagnostics report (iOS)

    Attach the diagnostics to an email message addressed to: support@1password.com

    With your email please include:

    • A link to this thread: https://www.1password.community/discussions/1password/selected-collection-resets-to-account-level-1p-8-12-8-for-ios/169123
    • Your forum username: iridium9

     

    You'll receive a reply with a Support ID number.  Please post that number here.  Thanks!

    MattSuda
    MattSuda
    April 8, 2026

    I have the same issue. Started happening recently. I'm using the Family Plan and it keeps defaulting to the main Family Vault collection.

    Also for the last year or so, the iOS app keeps changing my collection setting that I set for Settings --> Autofill --> "Show filling suggestions from" back to the default Family collection

    Please fix both issues

      1P_Gem
      1P_Gem
      1Password Employee
      April 9, 2026

      Hi Former Member​ and @MattSuda - I wanted to follow up with an update for both of you.

      For iridium9: I should have caught this yesterday, but I can see that the issue you've reported (the app view resetting to the full account instead of the previously selected collection) is actually a known issue that our developers are already investigating. If you've not already emailed in, feel free to disregard those steps. Apologies for missing this!

      For both of you: Both issues mentioned in this thread are confirmed known issues that are currently being investigated by our team. I've added both of your reports to the internal issue for the app view resetting to the full account, and I've added MattSuda's report to the internal issue for "Show filling suggestions from" being reset back to the full account.

      Let me know if you have any questions!

      Issue=ME-477 / Issue=ME-195

        MattSuda
        MattSuda
        April 9, 2026

        Thank you, I appreciate your help!

        Looking forward to these issues being fixed.

        T
        TMEI
        April 11, 2026

        same here, rather annoying 

        1P_Gem
        1P_Gem
        1Password Employee
        April 13, 2026

        Hi @TMEI, I'm sorry to hear that you're running into this as well, but thanks for letting us know. I've added your report to the internal tracker for the issue.

        Issue=ME-477

        dvmierlo
        dvmierlo
        April 16, 2026

        The iOS app version 8.12.10 still has this annoying bug.

        To the 1Password team: Please fix this bug in the next version and include this in the test cases.

        1P_Gem
        1P_Gem
        1Password Employee
        April 16, 2026

        Hi @dvmierlo, thanks for letting us know you're running into this as well. I've added your report to the internal tracker for the issue, and I'm sorry for the disruption caused.

        Issue=ME-477

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